Terms and Conditions

1. Introduction

Welcome to Wellness Harbor. These Terms and Conditions ("Terms") govern your access to and use of our website, services, programs, and resources (collectively, the "Services") operated by Wellness Harbor ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our Services. We reserve the right to modify these Terms at any time, and your continued use of our Services constitutes acceptance of such modifications.

2. Acceptance of Terms

By creating an account, booking an appointment, or using any of our Services, you represent that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal capacity to enter into binding contracts
• You will provide accurate and complete information
• You will comply with all applicable laws and regulations
• You have read and understood our Privacy Policy

3. Services Description

Wellness Harbor provides holistic health and wellness services including but not limited to wellness consultations, therapeutic programs, educational resources, and practitioner services. Our Services are designed to support your overall well-being but are not intended to replace professional medical advice, diagnosis, or treatment.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.

4. User Accounts and Responsibilities

When you create an account with us, you must provide accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Updating your account information to keep it current

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

5. Appointments and Cancellations

Appointments must be scheduled through our authorized booking system. By booking an appointment, you agree to:

• Arrive on time for scheduled appointments
• Provide at least 24 hours notice for cancellations
• Pay applicable fees for late cancellations or no-shows
• Complete any required intake forms prior to your appointment

We reserve the right to cancel or reschedule appointments due to practitioner availability, emergency situations, or other unforeseen circumstances.

6. Payment Terms and Refunds

All fees for Services must be paid in full at the time of booking unless otherwise specified. Payment methods accepted include credit cards, debit cards, and other payment processors as indicated on our website.

Refund policies vary by service type. Generally, refunds are available for cancellations made at least 24 hours before scheduled appointments. Program fees may have different refund terms as specified at time of purchase. We reserve the right to refuse refunds for services already rendered.

7. Intellectual Property Rights

All content on zilvoran.vip, including but not limited to text, graphics, logos, images, videos, software, and materials, is the property of Wellness Harbor or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our content
• Use our trademarks, logos, or branding without written permission
• Remove copyright or proprietary notices from any content
• Use our content for commercial purposes without authorization
• Frame or mirror any portion of our website

8. Prohibited Uses

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, or impair our Services. Prohibited activities include:

• Violating any applicable local, state, national, or international law
• Transmitting viruses, malware, or other harmful code
• Attempting to gain unauthorized access to our systems
• Harassing, threatening, or defaming other users or staff
• Impersonating any person or entity
• Collecting user information without consent
• Using automated systems to access our Services
• Interfering with the proper functioning of our Services

9. Medical Disclaimer

The Services provided by Wellness Harbor are for informational and wellness purposes only. Our practitioners and services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. You should always consult with a qualified healthcare provider before making any health-related decisions.

We do not guarantee specific results from our Services. Individual results may vary based on numerous factors including but not limited to commitment level, individual circumstances, and health status. You assume full responsibility for any decisions made based on information provided through our Services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WELLNESS HARBOR, ITS DIRECTORS, EMPLOYEES, PRACTITIONERS, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use our Services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of Services
• Any bugs, viruses, or harmful components transmitted through our Services
• Any errors or omissions in content or information
• Any conduct or content of third parties on our Services

In no event shall our total liability to you exceed the amount you paid us in the six months preceding the claim, or one hundred dollars ($100), whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Wellness Harbor, its officers, directors, employees, practitioners, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your use or misuse of our Services
• Your breach of any representations or warranties
• Any content you submit or transmit through our Services

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. You acknowledge that internet transmissions are never completely secure, and we cannot guarantee the security of information transmitted through our Services.

13. Termination

We reserve the right to terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected].

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Wellness Harbor operates, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in our jurisdiction, and you hereby consent to personal jurisdiction and venue therein.

15. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or our Services, you agree to first contact us to attempt to resolve the dispute informally by contacting [email protected].

If the dispute cannot be resolved through informal negotiation within thirty (30) days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in our jurisdiction, and judgment on the award may be entered in any court having jurisdiction.

This arbitration agreement does not preclude either party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

16. Modifications to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes. If you do not agree to the modified Terms, you must stop using our Services.

17. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Wellness Harbor concerning your use of our Services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.